💼 About This Role

You'll respond to inbound leads and guide customers through the rental process at EquipmentShare, a company transforming construction equipment rental with its proprietary T3 technology. Your core impact is expanding our customer base by building relationships with contractors and ensuring their satisfaction. This role stands out for its monthly family dinner nights and career growth opportunities.

🎯 What You'll Do

• Respond to inbound leads and guide customers through rental process.
• Expand customer base by building relationships with contractors.
• Maintain and nurture existing customer relationships.
• Resolve customer inquiries, requests, and complaints promptly.

📋 Requirements

• High School diploma or equivalent.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to fast-paced growth and learn new products.
• Great listening skills and customer centricity.

✨ Nice to Have

• Experience in construction or equipment rental industry.
• Sales or customer relationship management experience.
• Familiarity with CRM software.

🎁 Benefits & Perks

• 🍽️ Monthly Family Dinner Night
• 💰 Competitive compensation
• 🏥 Full medical, dental, vision coverage
• 🏖️ Generous PTO + paid holidays
• 📈 401(k) + company match

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 1 week