2h ago
Process Lead
Pittsburgh, PA
~$45,000-$65,000 / yearest.
G
full-timemide-commerce
💼 About This Role
You'll lead shift operations at Gopuff's micro-fulfillment center, ensuring order accuracy and fast delivery for everyday essentials. You'll coach and motivate a team while troubleshooting defects and improving processes. This role offers real impact on customer experience in a fast-paced environment.
🎯 What You'll Do
- Lead shift operations and direct associate activities
- Pack orders and receive inbound inventory during low volume periods
- Troubleshoot defects and root cause analysis
- Oversee execution of facility operations and delivery processes
📋 Requirements
- 2 years of internal Gopuff experience
- 2+ years of leadership experience in retail, grocery, or military
- 1+ years improving processes and ServeSafe Certification preferred
- Availability during peak hours (5pm-3am) and weekends
✨ Nice to Have
- ServeSafe Certification
- Experience in micro-fulfillment or warehouse operations
🎁 Benefits & Perks
- 🏥 Medical/Dental/Vision Insurance (full-time)
- 💰 401(k) Retirement Savings Plan
- 🎫 25% employee discount
- 🌴 Vacation and Sick Time for eligible employees
- 🧘 EAP through AllOne Health
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