7h ago

Senior Solutions Engineer

New York City

$200k-$280k / year

full-timemidai-ml

💼 About This Role

You'll partner with Account Executives to qualify solutions and create custom AI demos for enterprise customers. Your work will drive strong ROI and redefine customer experiences across voice, chat, and email. You'll be a foundational hire shaping our AI-native platform strategy.

🎯 What You'll Do

  • Partner with Account Executives to discover and qualify solutions
  • Architect generative AI experiences for customer end users
  • Develop custom demonstrations using the Decagon platform
  • Communicate complex technical concepts to diverse stakeholders

📋 Requirements

  • 4-6 years of customer-facing experience in a sales engineering (pre-sales) role
  • Proven ability to create and architect generative AI solutions
  • Strong communication skills with C-level and engineering stakeholders
  • Functional understanding of GTM systems and workflows

✨ Nice to Have

  • 2+ years of AI sales engineering experience
  • Experience in a high-growth startup environment

🎁 Benefits & Perks

  • 🏖️ Take what you need vacation policy
  • 🏥 Medical, Dental, and Vision benefits for you and your family
  • 📈 Retirement Plan (e.g., 401K, pension)
  • 👶 Parental Leave and fertility benefits through Carrot
  • 🍽️ Daily lunches and snacks in the office
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