1d ago
Guest Services Staff
Saratoga, CA
$35.2k-$35.2k / year
part-timeinternmedia
๐ผ About This Role
You'll be the primary provider of direct services to guests at the Mountain Winery venue, ensuring a safe and enjoyable experience. You'll answer questions, resolve complaints, and enforce venue policies to create a welcoming environment. This role offers flexible part-time hours in a dynamic live entertainment setting.
๐ฏ What You'll Do
- Answer guest questions and direct them to venue areas.
- Operate coat check rooms per established guidelines.
- Scan tickets and administer wristbands for event access.
- Monitor guest conduct and alcohol consumption for safety.
- Assist ADA patrons and enforce venue policies.
๐ Requirements
- High School Diploma or equivalent.
- 0-2 years of related work experience.
- Ability to lift 50 lbs without assistance.
- Availability to work nights, weekends, and holidays.
โจ Nice to Have
- Previous experience working in events.
- Knowledge of the music industry.
๐ Benefits & Perks
- ๐๏ธ Part-time hours with flexible scheduling.
- ๐ฅ ACA eligible benefits for qualified employees.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Phone Screenยท 15-30 min
- 3In-Person Interviewยท 30-45 min
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