1d ago

Guest Services Staff

Saratoga, CA

$35.2k-$35.2k / year

part-timeinternmedia

๐Ÿ’ผ About This Role

You'll be the primary provider of direct services to guests at the Mountain Winery venue, ensuring a safe and enjoyable experience. You'll answer questions, resolve complaints, and enforce venue policies to create a welcoming environment. This role offers flexible part-time hours in a dynamic live entertainment setting.

๐ŸŽฏ What You'll Do

  • Answer guest questions and direct them to venue areas.
  • Operate coat check rooms per established guidelines.
  • Scan tickets and administer wristbands for event access.
  • Monitor guest conduct and alcohol consumption for safety.
  • Assist ADA patrons and enforce venue policies.

๐Ÿ“‹ Requirements

  • High School Diploma or equivalent.
  • 0-2 years of related work experience.
  • Ability to lift 50 lbs without assistance.
  • Availability to work nights, weekends, and holidays.

โœจ Nice to Have

  • Previous experience working in events.
  • Knowledge of the music industry.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Part-time hours with flexible scheduling.
  • ๐Ÿฅ ACA eligible benefits for qualified employees.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 15-30 min
  3. 3In-Person Interviewยท 30-45 min
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