💼 About This Role

You'll be the first point of contact for guests at Mountain Winery, processing ticket orders and providing event information. Your work ensures a smooth and positive ticketing experience for every guest. This role offers the chance to develop customer service skills in a live entertainment environment.

🎯 What You'll Do

• Process ticket orders and collect payments accurately.
• Greet customers and provide event information.
• Resolve customer concerns and escalate when needed.
• Upsell similar events based on product knowledge.

📋 Requirements

• 0-1 years of related work experience
• High School Diploma or equivalent
• Excellent customer service skills
• Basic math skills

✨ Nice to Have

• Availability for flexible hours including nights and weekends

🎁 Benefits & Perks

• 🏖️ Part-time benefits eligibility under ACA

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week