5h ago
Head of Learning & Content Experience
Menlo Park, CA
$260k-$341.2k / year
full-timeleadsoftware
💼 About This Role
You'll lead a unified GTM Enablement & Learning Organization, architecting AI-enabled learning experiences that drive product adoption and business outcomes. You'll transform static content into hands-on, learn-by-doing labs and scale knowledge across field, partner, customer, and support audiences.
🎯 What You'll Do
- Lead centralized learning design, content, certification, and knowledge architecture.
- Build a 'build once, tailor many' content lifecycle for a single source of truth.
- Operationalize AI across learning lifecycle for modular, personalized experiences.
- Shift from static content to hands-on labs and guided workflows for product adoption.
📋 Requirements
- 10–15+ years in enablement, learning, or GTM roles at B2B SaaS.
- 5+ years leading high-performing, cross-functional teams.
- Proven experience scaling learning programs for multiple audiences.
- Strong understanding of sales motions and product adoption dynamics.
✨ Nice to Have
- Experience evolving AI-enabled learning systems or designing hands-on labs.
- Systems thinking with expertise in taxonomy or content reuse frameworks.
- Background in instructional design, certification management, or CoE model.
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