💼 About This Role

You'll manage a portfolio of enterprise clients, driving adoption and retention across advanced digital solutions. You'll act as a trusted advisor to both operational teams and executive stakeholders, aligning business goals with measurable outcomes. This role combines customer success, consulting, and commercial strategy in a fast-evolving tech landscape.

🎯 What You'll Do

• Manage a portfolio of enterprise clients throughout the full lifecycle
• Build relationships with stakeholders including executive leadership
• Develop data-driven success plans aligned with customer objectives
• Identify upsell and cross-sell opportunities with sales teams

📋 Requirements

• 5+ years experience in enterprise customer success, account management, or consulting
• Proven ability to manage and grow large, complex accounts
• Fluency in French and English (additional European languages a plus)
• Solid understanding of digital analytics and data-driven decision-making

✨ Nice to Have

• Experience with modern data ecosystems and AI-driven tools
• Familiarity with product analytics and data warehouses

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏠 Flexible work arrangements including remote and hybrid options
• ⏳ Generous paid time off and work-life balance initiatives
• 📈 Stock options to share in company success
• 📚 Learning and development opportunities and mentorship programs

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min