19h ago

Customer Service Delivery Advocate

Fairburn, GA

$37.4k-$41.6k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles directly to customers using custom car haulers and complete paperwork as part of Carvana's fast-growing team. You'll be the face of the company, ensuring a hassle-free delivery experience and building customer trust through every interaction.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' doors using custom car haulers.
  • Load and unload vehicles onto the hauler; inspect hauler daily.
  • Complete customer paperwork and update tracking system.
  • Maintain a clean driving record per CMV policy.

๐Ÿ“‹ Requirements

  • At least 2 years of customer-facing experience.
  • Ability to lift 50 lbs and perform physical tasks.
  • Obtain a Notary within 90 days (company-sponsored).
  • Valid driver's license with clean driving record.

โœจ Nice to Have

  • Experience in automotive or delivery services.
  • Ability to work rotating shifts including weekends.
  • DMV/title registration system experience.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based pay with raises every 90 days.
  • ๐Ÿฅ 100% company-paid healthcare premiums plus dental/vision.
  • ๐Ÿ–๏ธ 13 days PTO (increases to 20 after first year).
  • ๐Ÿ“š Tuition reimbursement or student loan repayment.
  • ๐Ÿ“ˆ Annual equity grants and employee stock purchase plan.

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Phone Screenยท 15-30 min
  2. 2In-Person Interviewยท 1 hour
  3. 3Background Checkยท 2-5 days

๐Ÿšฉ Heads Up

  • Physical demands include lifting 50 lbs repeatedly.
  • Rotating shifts including weekends with no set schedule.
  • Requires obtaining a Notary and possibly additional licenses.
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