19h ago
Customer Service Delivery Advocate
Fairburn, GA
$37.4k-$41.6k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles directly to customers using custom car haulers and complete paperwork as part of Carvana's fast-growing team. You'll be the face of the company, ensuring a hassle-free delivery experience and building customer trust through every interaction.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using custom car haulers.
- Load and unload vehicles onto the hauler; inspect hauler daily.
- Complete customer paperwork and update tracking system.
- Maintain a clean driving record per CMV policy.
๐ Requirements
- At least 2 years of customer-facing experience.
- Ability to lift 50 lbs and perform physical tasks.
- Obtain a Notary within 90 days (company-sponsored).
- Valid driver's license with clean driving record.
โจ Nice to Have
- Experience in automotive or delivery services.
- Ability to work rotating shifts including weekends.
- DMV/title registration system experience.
๐ Benefits & Perks
- ๐ฐ Performance-based pay with raises every 90 days.
- ๐ฅ 100% company-paid healthcare premiums plus dental/vision.
- ๐๏ธ 13 days PTO (increases to 20 after first year).
- ๐ Tuition reimbursement or student loan repayment.
- ๐ Annual equity grants and employee stock purchase plan.
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15-30 min
- 2In-Person Interviewยท 1 hour
- 3Background Checkยท 2-5 days
๐ฉ Heads Up
- Physical demands include lifting 50 lbs repeatedly.
- Rotating shifts including weekends with no set schedule.
- Requires obtaining a Notary and possibly additional licenses.
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