🛠 Tech Stack

💼 About This Role

You'll define the product roadmap for automation and integrations at a market-leading CCaaS company. Core impact: deliver scalable enterprise capabilities that accelerate customer outcomes. You'll work cross-functionally with engineering, UX, and GTM leadership.

🎯 What You'll Do

• Define and optimize the product roadmap and release planning
• Co-define strategy for automation and integrations
• Partner with engineering to make data-driven decisions
• Engage with customers during pre-sales and post-sales implementations

📋 Requirements

• 4+ years of Product Management experience in enterprise SaaS
• Deep knowledge of automation builders or low-code platforms
• Hands-on understanding of CRM platforms like Salesforce
• Background in systems integration including REST APIs and OAuth

✨ Nice to Have

• Experience with CCaaS solutions and contact center integrations
• Administrator-level knowledge of Salesforce

🎁 Benefits & Perks

• 🌍 Global remote-first environment
• 🤖 AI-native tools to optimize workflows
• 🚀 Career growth in market-leading CXA company
• 💡 Innovative culture with cross-functional collaboration

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min