16h ago

Account Manager

Brooklyn, NY

$120k-$200k / year

full-time

๐Ÿ’ผ About This Role

You'll manage 125-150 top creators on Whop, ensuring 100% logo retention and driving 120% NRR quarterly. You'll be their main point of contact, advocate, and guide to the Whop ecosystem.

๐ŸŽฏ What You'll Do

  • Manage a book of 125-150 top creators
  • Own Slack Connect channels with sub-5-minute response times
  • Conduct kickoff calls and regular strategy check-ins
  • Feed creator insights to engineering team

๐Ÿ“‹ Requirements

  • Experience in coaching, courses, agency, or e-commerce space
  • Proven ability to manage high-value relationships
  • Strong attention to detail and proactive follow-up
  • Low ego, high output mindset

โœจ Nice to Have

  • Background as an internet kid (ran a Discord, dropshipping, agency, etc.)
  • Experience with enterprise-level account management

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Full health, vision, dental coverage
  • ๐Ÿฝ๏ธ $12,000 annual UberEats credits
  • ๐Ÿ  $9,000 annual rent subsidy (if living within 4 blocks of office)
  • ๐Ÿ‹๏ธ Free Equinox gym membership

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Round with Leadershipยท 60 min
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