10h ago

Customer Strategy Lead

San Francisco, CA

$120k-$180k / year

full-timemid Hybridhealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll partner deeply with largest provider customers to drive product adoption and growth at an AI-native health tech startup. You'll own the end-to-end customer relationship, identifying new opportunities and ensuring maximum value delivery.

๐ŸŽฏ What You'll Do

  • Serve as lead for provider customers, understanding business goals and workflows.
  • Identify and drive product opportunities to deliver maximum value.
  • Own customer end-to-end: sales, implementation, monitoring, and upsell.
  • Develop data-driven solutions and collaborate with internal teams.

๐Ÿ“‹ Requirements

  • 3+ years in high-growth or ambiguity-heavy roles.
  • Track record of driving key business outcomes on high-performing teams.
  • Advanced SQL and spreadsheet skills or code fluency.

โœจ Nice to Have

  • Experience in healthcare operations.
  • Startup or consulting background.
  • Familiarity with AI/ML products.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary + equity
  • ๐Ÿฅ Medical, dental, vision insurance
  • ๐Ÿ’ผ 401(k) plan
  • ๐Ÿ–๏ธ PTO

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Case study or technical assessmentยท 60 min
  4. 4Executive interviewยท 45 min
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