🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of high-touch customers, promoting adoption of Compass technology and providing essential marketing support. You'll partner with the Onboarding team and serve as a mentor to coordinators. This role offers the chance to work with a leading real estate platform.

🎯 What You'll Do

• Manage a portfolio of high-touch customers via calls, emails, and meetings
• Promote adoption of Compass technology through 1:1 support and training
• Provide marketing support, creating collateral from templates
• Serve as mentor to Agent Experience Coordinators

📋 Requirements

• 2-3 years in customer service, training, office management, hospitality, or operations
• Passion for supporting and serving agents growing their businesses
• Ability to establish credibility with key decision-makers
• Strong problem-solving and analytical skills

✨ Nice to Have

• Previous experience in real estate
• Experience with live or remote training
• Experience with enterprise technology (Zendesk, Salesforce, Confluence)

🎁 Benefits & Perks

• 🏖️ Paid vacation, holidays, sick time, parental leave, recharge leave
• 🏥 Medical, tele-health, dental, and vision benefits
• 💰 401(k) plan and flexible spending accounts
• 👶 Maven and Carrot fertility benefits
• 🐾 Pet insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 45 min