🛠 Tech Stack

💼 About This Role

You'll join the CX Operations team managing post-sales programs that drive onboarding, adoption, and long-term customer success. You'll gain hands-on learning in program and project management while supporting customer program operations at a fast-paced technology company. This 3-month intern-to-hire opportunity offers a path to full-time employment.

🎯 What You'll Do

• Acquire foundational system administration expertise with Gainsight
• Learn Customer Experience Programs and Operations
• Contribute to customer program operations
• Independently own a program management workstream

📋 Requirements

• BA or BS degree graduating in 2026
• Strong communication skills and customer-first mindset
• Located in San Francisco Bay Area and able to commute weekly
• Comfortable using Google Workspace, Zoom, Slack

✨ Nice to Have

• Prior internship in tech, operations, or program coordination
• Knowledge in reporting and data analytics
• Curiosity and enthusiasm for process improvements

🎁 Benefits & Perks

• 💵 Hourly rate $32/hr, salary upon conversion $75k-$85k plus 15% bonus and equity
• 🏥 Health, dental, vision, short-term disability, life insurance
• 🏖️ Paid holidays and paid time off
• 🌱 Fertility treatment benefit
• 💰 401(k) and discretionary company-wide bonus

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Team interview· 60 min