Tech Stack

Description

You will lead the internal rollout of ClickUp, migrating workflows from SmartSheet, creating user documentation, and eventually transitioning to client-facing tasks. This contract role has the opportunity to convert to full-time after 6 months.

Requirements

• Mid-level professional experience.
• Strong, hands-on expertise with ClickUp, specifically highlighting experience with automation, the bulk action toolbar, dashboards, and public sharing features.
• Strong verbal communication skills and a comfort level with eventually speaking directly to clients.
• Ability to clearly document processes (formal technical writing experience is not required).

Responsibilities

• Lead internal implementation efforts for the new ClickUp platform, working collaboratively with our team and the external vendor.
• Execute data migration by transferring existing workflows and data from legacy systems (SmartSheet) into ClickUp.
• Create user documentation, developing simple step-by-step guides with screenshots to train new employees on the finalized ClickUp processes.
• Transition to client engagement (post-rollout/full-time conversion) to fulfill vendor assessment requests, communicating with clients via email and phone.