14h ago

Strategy & Operations Lead

NYC Office

$100k-$150k / year

full-timemidhealthcare

💼 About This Role

You'll serve as the CEO's right hand, driving priority initiatives and managing the AI agent deployment pipeline. You'll build scalable processes and dashboards to support customer success and business operations. This role offers direct mentorship from founders and significant impact at an early-stage company.

🎯 What You'll Do

  • Serve as CEO's right hand driving priority initiatives and tracking goals
  • Manage AI agent deployment pipeline from onboarding through optimization
  • Build and document scalable processes for implementation and QA
  • Create dashboards tracking metrics across success, performance, and operations

📋 Requirements

  • 2-4 years of experience in consulting, investment banking, or high-growth startups
  • Clear communicator who builds trust with healthcare customers
  • Experience managing projects from start to finish and coordinating across teams
  • Proficient with data analysis and spotting trends to guide decisions

✨ Nice to Have

  • Experience in healthcare operations or workflows
  • Familiarity with AI or automation tools

🎁 Benefits & Perks

  • 📈 Meaningful equity as early employee with significant ownership potential
  • 🏥 100% covered healthcare for you
  • 🏖️ Flexible time off and commuter benefits
  • 🍕 Weekly team lunches and quarterly retreats

📨 Hiring Process

First Chat (15min), Experience Deep Dive (45min), Team Day (half-day in-person).

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