1d ago

Product Support Engineer - Boomi

Hyderabad, India

โœจ $10k-$15k / yearest.

full-timemid Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as the frontline architect of customer success, troubleshooting complex technical challenges on the Boomi AtomSphere Platform. You'll directly dissect issues, identify root causes, and engineer creative solutions that keep global enterprises running smoothly. This role offers exposure to a massive variety of enterprise ecosystems and cutting-edge AI integration.

๐ŸŽฏ What You'll Do

  • Troubleshoot complex technical issues on the Boomi platform
  • Analyze error logs and network traces to identify root causes
  • Provide follow-the-sun support for global customers
  • Collaborate with engineering teams on escalated cases

๐Ÿ“‹ Requirements

  • 1+ year hands-on experience with Boomi AtomSphere Platform
  • 2-4 years total experience in IT Consulting or Software Development
  • Proficiency with REST/SOAP/WSDL and tools like Postman
  • Practical command of Java, Groovy, JavaScript, or React

โœจ Nice to Have

  • Experience with Kubernetes and Docker
  • Knowledge of Salesforce, NetSuite, or Hadoop
  • Familiarity with AI-assisted troubleshooting tools

๐ŸŽ Benefits & Perks

  • ๐Ÿš€ Cutting-edge AI integration experience
  • ๐ŸŒ Global collaborative culture
  • ๐Ÿ“š Dedicated learning time
  • ๐Ÿข Hybrid work model

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Roundยท 45 min
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