1d ago
Revenue Operations Manager - Customer Operations
Chicago, Illinois, United States
✨ $120k-$160k / yearest.
full-timemidmedia
🛠 Tech Stack
💼 About This Role
You'll own the operational infrastructure that supports Later's brand customers across influencer and managed services offerings. Your core impact will be building systems to ensure contracted revenue converts into efficient customer outcomes while partnering with Services, Sales, and Finance. This role stands out for its cross-functional nature and focus on scaling operations for a leading influencer marketing company.
🎯 What You'll Do
- Define operational frameworks for efficient revenue delivery
- Build reporting on campaign health, budget utilization, and margin
- Own Sales-to-Services handoff process and capacity forecasting
- Design and improve workflows from sale through delivery completion
📋 Requirements
- 4+ years in Revenue Operations or Customer Operations
- Experience in SaaS, professional services, or solutions delivery environment
- Proven ability to design cross-functional processes
- Strong understanding of Salesforce data architecture
✨ Nice to Have
- Experience with influencer marketing or adtech
- Background in capacity planning and forecasting
🎁 Benefits & Perks
- 🏖️ Unlimited PTO
- 💻 Remote-friendly culture
- 🏥 Comprehensive health insurance
- 📈 Equity grants
- 💰 401(k) matching
📨 Hiring Process
Estimated timeline: 2-3 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Hiring Manager Interview· 45 min
- 3Cross-functional Panel· 60 min
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