🛠 Tech Stack

💼 About This Role

You'll maintain day-to-day contact with existing customers at scale, driving renewals and identifying upsell opportunities. You'll manage a high volume of customer renewals while collaborating cross-functionally to deliver customer value. This hybrid role is part of the Scaled Account Management team.

🎯 What You'll Do

• Maintain low-touch day-to-day contact with pooled accounts at scale.
• Drive renewals, upsells, and expansion in low ARR accounts.
• Provide weekly forecasts and monitor account data health.
• Manage end-to-end renewal process to meet targets.

📋 Requirements

• Some relevant experience in sales or customer success.
• Proven success in monthly and quarterly sales forecasting.
• Solid business acumen and tech-savvy ability.
• Experience creating sales strategies inclusive of 3rd party solutions.

✨ Nice to Have

• Experience as an Account Executive, Customer Success Associate, or similar.
• Strong communication and presentation skills via various platforms.

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Health benefits
• 📈 Equity opportunities
• 💻 Hybrid work arrangement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Team interview· 45 min