Tech Stack

Description

You will lead the Customer Success and Delivery Returns engineering teams, building high-performing teams, ensuring technical excellence, and partnering with product and business to deliver reliable solutions that improve the customer experience end-to-end.

Requirements

• 4+ years of experience managing senior backend and frontend engineers
• Solid understanding of backend systems, distributed architectures, and scalable services
• Strong collaboration with senior and staff-level engineers and architects
• Thrive in remote, distributed, cross-functional environments
• Excellent English skills and based in a European time zone

Responsibilities

• Manage and support engineers across Customer Success and Delivery Returns teams
• Conduct regular 1:1s, mentor engineers, support personal and professional growth
• Facilitate technical discussions, architecture reviews, and design decisions
• Ensure teams produce high-quality engineering outcomes by promoting best practices
• Work closely with Product and cross-functional partners to define goals and shape roadmaps