15h ago
Customer Service Advisor
Dallas, TX
โจ $35k-$45k / yearest.
full-timeretail
๐ Tech Stack
๐ผ About This Role
You'll be the primary point of contact for service customers at a Chrysler, Dodge, Jeep, and Ram dealership, guiding them through the maintenance and repair process. Your work ensures a no-hassle car buying experience while acting as the liaison between technicians and customers.
๐ฏ What You'll Do
- Greet customers and document vehicle concerns on Repair Orders
- Advise customers on recommended services and maintenance
- Coordinate with technicians and parts department for timely work
- Follow up post-service to ensure customer satisfaction
๐ Requirements
- 3+ years of experience in a customer-facing role
- Proven experience as a Service Advisor or similar in automotive dealership
- Strong knowledge of vehicle systems, especially CDJR models
- Valid driver's license and clean driving record
โจ Nice to Have
- Proficiency with dealership DMS (Tekion)
- CDJR brand-specific experience
๐ Benefits & Perks
- ๐ฅ Medical, Dental, and Vision benefits
- ๐ฐ 401K with company match
- ๐ Student loan payments
- ๐ Discounts on vehicles
- ๐ Career development with promotion from within
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 15 min
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