15h ago

Customer Service Advisor

Dallas, TX

โœจ $35k-$45k / yearest.

full-timeretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll be the primary point of contact for service customers at a Chrysler, Dodge, Jeep, and Ram dealership, guiding them through the maintenance and repair process. Your work ensures a no-hassle car buying experience while acting as the liaison between technicians and customers.

๐ŸŽฏ What You'll Do

  • Greet customers and document vehicle concerns on Repair Orders
  • Advise customers on recommended services and maintenance
  • Coordinate with technicians and parts department for timely work
  • Follow up post-service to ensure customer satisfaction

๐Ÿ“‹ Requirements

  • 3+ years of experience in a customer-facing role
  • Proven experience as a Service Advisor or similar in automotive dealership
  • Strong knowledge of vehicle systems, especially CDJR models
  • Valid driver's license and clean driving record

โœจ Nice to Have

  • Proficiency with dealership DMS (Tekion)
  • CDJR brand-specific experience

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical, Dental, and Vision benefits
  • ๐Ÿ’ฐ 401K with company match
  • ๐ŸŽ“ Student loan payments
  • ๐Ÿš— Discounts on vehicles
  • ๐Ÿ“ˆ Career development with promotion from within

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 15 min
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