🛠 Tech Stack

💼 About This Role

You'll lead and train a team handling medical record requests, ensuring compliance with HIPAA and client guidelines. You'll manage escalated situations and drive a positive work environment in a high-volume production setting. This role focuses on people management and process improvement to support healthcare data operations.

🎯 What You'll Do

• Manage daily workflow and productivity of Health Information Specialists.
• Handle escalated client and patient requests.
• Assist in new hire training and staff development.
• Lead audit team reviewing payer requests.

📋 Requirements

• 1-2 years of Health Information related experience.
• Knowledge of HIPAA standards.
• Proficiency in MS Office and data entry.
• Ability to work both on-site and remotely.

✨ Nice to Have

• EMR experience with EPIC or Cerner.
• Previous production/metric-based work experience.
• Team building and career development experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Team interview· 45 min