1d ago

Peer Success Manager

Brentwood, TN
full-timesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll guide and support partners in Kaseya's industry-specific peer group, ensuring they are prepared, attending, and actively participating in accountability meetings. You'll serve as the primary point of contact, conducting quarterly Strategic Alignment meetings and managing partner adoption of the program. This role offers the chance to travel to quarterly in-person events and build strong partner relationships.

๐ŸŽฏ What You'll Do

  • Guide partners through one-on-one meetings to train on peer systems
  • Manage partner participation and adoption of program and peer group
  • Conduct quarterly Strategic Alignment meetings with all partners
  • Travel to quarterly in-person meetings and provide logistical assistance

๐Ÿ“‹ Requirements

  • Excellent communication skills including presenting, teaching, and customer service
  • Fast typing and note-taking abilities
  • Persistence and follow through
  • Organizational skills

โœจ Nice to Have

  • Knowledge of the MSP industry
  • Knowledge of HubSpot, Calendly, Zoom, and Microsoft Suite

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Paid Time Off
  • ๐Ÿฅ Health Insurance
  • ๐Ÿ“ˆ 401k Matching
  • ๐Ÿ’ป Remote Flexibility
  • ๐Ÿ“š Training Opportunities

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Panel Interviewยท 60 min
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