🛠 Tech Stack

💼 About This Role

You'll provide first-line support for business platforms and applications in a dynamic global technology environment. Your work directly impacts operational stability and service excellence. This role offers strong exposure to cloud technologies and hands-on technical development.

🎯 What You'll Do

• Provide first-line support for business applications and platforms.
• Troubleshoot and resolve technical issues related to web and desktop applications.
• Manage and coordinate urgent or complex support cases.
• Perform root cause analysis and contribute to operational improvements.

📋 Requirements

• Windows administration tools (Scheduler, Event Viewer, IIS).
• Experience with ITSM or ticketing systems.
• Knowledge of a scripting language (PowerShell, Python, C/C#, Go, Java, or JavaScript).
• Familiarity with SQL or Elasticsearch for database querying.

✨ Nice to Have

• Exposure to cloud platforms (AWS, Azure, GCP).
• Basic knowledge of messaging brokers (Kafka, RabbitMQ).

🎁 Benefits & Perks

• 🏠 Fully remote work flexibility.
• 🌍 Work with innovative technologies and AI-powered platforms.
• 🤝 Inclusive culture focused on teamwork and growth.
• 📈 Career development opportunities with continuous learning.
• 🕒 Flexible schedules including global shift support.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 15 min