Tech Stack

Description

You will analyze operational processes and collaborate with departments to improve efficiency. Your work will involve implementing process improvements and monitoring KPIs to drive business success.

Requirements

• 3-5 years experience in business operations or process coordination
• Strong organizational skills and attention to detail
• Lean Six Sigma certification desirable
• Experience in IT services agency is a huge advantage
• Proficiency in Excel, Google Sheets, and project trackers

Responsibilities

• Analyze operational processes and identify improvement areas
• Develop and implement process automation and optimization strategies
• Collaborate with departments to gather data and provide insights
• Monitor KPIs and generate performance reports
• Assist in developing operational policies and procedures