💼 About This Role

You'll lead E2E Selection strategy for Coupang's Retail business, driving customer-centric product assortment and scalable processes. You will build a sustainable Selection operating system across all categories, impacting millions of customers. This role offers direct influence on global e-commerce innovation.

🎯 What You'll Do

• Design customer-led Retail Selection strategy linking insights to sourcing.
• Deploy Selection targets to category teams and track performance.
• Build E2E Selection quality framework with customer and process metrics.
• Lead cross-functional partnerships and executive stakeholder management.

📋 Requirements

• 15+ years of experience in business or customer insights
• P&L management and end-to-end business operations experience
• Strategic partnership and negotiation with global/local retail brands
• Strong analytical skills to influence organization decisions

✨ Nice to Have

• Experience innovating with customer obsession
• Interest in technology and automation
• Excellent communication skills for executive documentation

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 💰 Competitive compensation
• 🏋️ Wellness programs
• 📚 Learning & development

📨 Hiring Process

Estimated timeline: 4-6 weeks · AI estimate

1. 1Document Review· 1-2 weeks
2. 2Phone Interview· 30 min
3. 3Virtual Interview· 1 hour
4. 4Final Offer· 1-2 weeks