💼 About This Role

You'll act as the operational glue for mortgage transactions, managing borrower pipelines and ensuring files stay on track. You'll guide families through documentation with clear communication, directly impacting their path to homeownership. This fully remote role offers award-winning culture and performance bonuses.

🎯 What You'll Do

• Guide borrowers through the documentation process via phone, email, and text
• Review credit, income, and asset documentation for compliance
• Collaborate with Loan Officers, Underwriters, and Closers to move loans efficiently
• Issue compliance disclosures within required timelines

📋 Requirements

• 1-year mortgage operations experience managing a borrower pipeline
• Experience with FHA, Conventional, and USDA loan products
• Detail-oriented with document-heavy tasks
• Comfortable with frequent communication and cross-functional teamwork

✨ Nice to Have

• Experience with multiple loan product types
• Task-driven mindset comfortable with structured workflow

🎁 Benefits & Perks

• 💰 Performance bonuses up to $80,000+
• 🏥 Health and dental coverage
• 🧘 Wellness program
• 🏦 401(k) match
• 🏠 Monthly WFH reimbursement

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 1 week