💼 About This Role

You'll lead qualitative and quantitative research to shape best-in-class customer experiences for e-commerce and logistics innovations. You'll drive product decisions by providing actionable insights to cross-functional teams in a fast-paced environment.

🎯 What You'll Do

• Develop and own the qualitative/quantitative research strategy and roadmap.
• Employ the latest research methodologies to improve research quality and reliability.
• Shape product features by driving decisions with actionable insights across teams.
• Collaborate with UX, Product, Engineering, Marketing, Operations, and Fulfillment teams.

📋 Requirements

• 5+ years of experience in qualitative and quantitative research methods in consumer business.
• Background in UX Research, Market Research, Consumer Analysis, Usability Testing, or Strategic Analysis.
• Partner with Design and Product owners to develop strategy and rationale for features.
• Collaborate with diverse teams in a dynamic, rapid growth environment.

✨ Nice to Have

• Efficient research planning in fast-paced, agile environment.
• Domain knowledge of e-commerce and/or food delivery sectors.
• Bachelor's degree in Cognitive Psychology, HCI, Computer Science, Ethnography or equivalent.

🎁 Benefits & Perks

• 🏥 Health Insurance
• 💰 Competitive Salary
• 🏖️ Paid Time Off
• 📈 Stock Options
• 🍱 Meal Allowance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 1 hour
3. 3Portfolio Presentation· 1 hour