💼 About This Role

You'll lead a team of 10+ Account Managers across multiple European markets, driving upsell motions and ensuring customer success. Your focus will be on scaling operations and building a high-performing team in a fast-paced renewable energy SaaS startup. This is an on-site role based in Berlin.

🎯 What You'll Do

• Manage and mentor a team of 10+ Account Managers across Europe
• Develop and execute upsell motions to improve net retention rate
• Serve as the voice of the customer internally
• Strategically plan projects to improve department efficiency

📋 Requirements

• 5+ years of B2B SaaS account management experience
• Proven leadership coaching and mentoring teams
• Experience scaling operations in startups or high-growth environments
• Excellent English communication skills (C2)

✨ Nice to Have

• Proficiency in French, Italian, or Spanish
• Technical background (e.g., industrial engineering)
• Experience in renewable energy sector

🎁 Benefits & Perks

• 💪 Gym membership
• ☕ Coffee and snacks
• 🎉 Regular team events
• 💻 MacBook provided
• 💰 Competitive pay