2h ago

Customer Onboarding Manager POS - German (9-Month FTC)

Czechia; France; Spain
contract RemoteHospitality

Description

You will lead medium to high value clients through the onboarding process, conduct training on Mews POS, and coordinate training sessions to ensure customer success.

Requirements

  • Fluency in German and English
  • Higher Education in Hotel Management or F&B Management
  • Ability to work in a fast-paced company
  • Outgoing and ready to communicate across countries and levels
  • Genuine interest in innovative software and disruptive tech

Responsibilities

  • Leading medium and high value clients through onboarding
  • Conducting training courses on Mews POS for customers and employees
  • Liaising with customers via video conferencing and email
  • Developing and maintaining training courses
  • Coordinating ad hoc online training sessions
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