2h ago

Bilingual Patient Services Representative (Remote, Spanish Speaking)

Stockton, California
full-timemid Hybridhealthcare

Description

You will directly outreach and engage individuals with serious mental illness, substance use disorder, or high medical needs, acting as a Lead Case Manager to connect them to whole-person care. This role combines remote work with 2-3 monthly on-site visits in Stockton, California, supporting a mission-driven team that reduces emergency visits and hospital admissions.

Requirements

  • Bilingual in Spanish
  • Experience working with underserved populations
  • Strong communication and relationship-building skills
  • Ability to work remotely with occasional on-site visits
  • Commitment to compassionate, patient-centered care

Responsibilities

  • Outreach and engage individuals with Serious Mental Illness/Substance Use Disorder
  • Serve as Lead Case Manager for high-need patients
  • Coordinate whole-person care across clinical, behavioral, and social domains
  • Conduct on-site visits 2-3 times per month
  • Leverage AI and automation to streamline patient support
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