🛠 Tech Stack

💼 About This Role

You'll manage end-to-end reward fulfillment for a leading fintech platform, ensuring timely delivery of incentives. You'll collaborate with procurement, vendors, and customer service to optimize processes and maintain inventory accuracy. This fully remote role offers international remote work leave and career growth.

🎯 What You'll Do

• Support end-to-end rewards fulfillment process.
• Build and maintain vendor and redemption center relationships.
• Track inventory levels and flag low stock.
• Collaborate with Customer Service to resolve fulfillment escalations.

📋 Requirements

• 1-2 years experience in operations or business administration.
• Fluency in Hong Kong Cantonese and English.
• Strong Excel and Google Sheets skills.
• Experience with fulfillment and inventory management software.

✨ Nice to Have

• Analytical mindset with data interpretation skills.
• Customer-focused with commitment to exceptional service.
• Ability to work independently in a remote environment.

🎁 Benefits & Perks

• 🏖️ Annual leave, birthday leave, tenure leave
• 🌍 International remote work leave
• 🏢 Remote working arrangement
• 📈 Professional training and career advancement
• 🛡️ Insurance and mental wellness program

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min