2h ago

IT Systems and Support Engineer

London, UK

$45k-$68k / year

full-time Remoteai-ml

🛠 Tech Stack

💼 About This Role

You'll design and scale IT infrastructure for the world's leading AI video platform, supporting SaaS and endpoint systems across a high-growth environment. Your core impact will be automating workflows and driving IT reliability and security for a globally distributed team. You'll also have the opportunity to mentor junior engineers and shape IT Ops strategy in a remote-first, fast-paced culture.

🎯 What You'll Do

  • Design, maintain, and scale IT infrastructure across SaaS and endpoint systems.
  • Lead advanced troubleshooting and root-cause analysis for incidents.
  • Automate workflows like onboarding, access provisioning, and asset management.
  • Implement configuration baselines and compliance controls for security audits.

📋 Requirements

  • 6+ years in IT administration, systems engineering, or infrastructure operations.
  • Hands-on experience with identity platforms (Okta, Azure AD) and endpoint management.
  • Experience implementing IT controls aligned to SOC2 and/or ISO27001.
  • Comfortable writing automation scripts in Python, Bash, or PowerShell.

✨ Nice to Have

  • Experience with Jamf or similar MDMs (e.g., Intune).
  • Knowledge of Google Workspace, Slack, Notion, Zoom administration.
  • Mentoring or upskilling junior team members.

🎁 Benefits & Perks

  • 🏖️ PTO & Holiday Entitlement policy
  • ✈️ Work from Abroad opportunities
  • 🏡 Work From Home Budget
  • 👶 Enhanced Parental Leave
  • 💸 Referral Scheme
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