🛠 Tech Stack

💼 About This Role

You'll manage a diverse receivables book in our in-house collection process, working with customers facing financial challenges. Your core impact is driving up collection rates while ensuring a top-notch customer experience. This role offers the autonomy to make independent decisions and prioritize your workload.

🎯 What You'll Do

• Monitor receivables book for underperforming and inactive customers.
• Investigate reasons for customer inactivity and find solutions.
• Engage customers via daily phone calls and emails.
• Contact unreachable customers through legal letters.

📋 Requirements

• Fluency in English language.
• Demonstrated experience in a collections team, preferably SME collections.
• Proven ability to self-manage and prioritise tasks effectively.
• Proficiency in Excel.

✨ Nice to Have

• Fluency in German, Polish, or Czech languages.
• Ability to identify and propose process improvements.

🎁 Benefits & Perks

• 🏖️ Hybrid working: 3-4 days in office per week
• 💰 Flexible role with autonomy and team support
• 🌍 Global team across UK, Sweden, Germany, US

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day