2h ago
Client Success Manager
New York, NY
$85k-$110k / year
full-timemid Hybridmedia
🛠 Tech Stack
💼 About This Role
You'll be the trusted partner for enterprise agency clients, driving retention and growth for Madhive's ad-tech platform. You will own campaign operations from trafficking to reporting, ensuring clients achieve their KPIs. This role is key to transforming local media with TV-first solutions.
🎯 What You'll Do
- Provide ad operations support for enterprise agency clients
- Traffic campaigns in the DSP and own full lifecycle
- Own campaign reporting and present results internally and externally
- Drive retention and growth for your book of business
📋 Requirements
- 3-5 years of experience in a client services role
- Ad operations experience with a DSP
- Strong Excel skills and data analytical ability
✨ Nice to Have
- Experience working cross-functionally with other departments
- Project management and prioritization skills
🎁 Benefits & Perks
- 📈 Competitive compensation with $85k-$110k range
- 🏢 Hybrid work in NYC office
- 🌟 Inclusive culture and diversity commitment
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