2h ago

Client Success Manager

New York, NY

$85k-$110k / year

full-timemid Hybridmedia

🛠 Tech Stack

💼 About This Role

You'll be the trusted partner for enterprise agency clients, driving retention and growth for Madhive's ad-tech platform. You will own campaign operations from trafficking to reporting, ensuring clients achieve their KPIs. This role is key to transforming local media with TV-first solutions.

🎯 What You'll Do

  • Provide ad operations support for enterprise agency clients
  • Traffic campaigns in the DSP and own full lifecycle
  • Own campaign reporting and present results internally and externally
  • Drive retention and growth for your book of business

📋 Requirements

  • 3-5 years of experience in a client services role
  • Ad operations experience with a DSP
  • Strong Excel skills and data analytical ability

✨ Nice to Have

  • Experience working cross-functionally with other departments
  • Project management and prioritization skills

🎁 Benefits & Perks

  • 📈 Competitive compensation with $85k-$110k range
  • 🏢 Hybrid work in NYC office
  • 🌟 Inclusive culture and diversity commitment
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