🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of existing business within Nium's APAC Sales team, driving customer success and revenue growth for a leading global payments infrastructure company. You'll partner with industry leaders in financial institutions, travel, and technology, collaborating across functions to provide innovative payment solutions. This role offers the chance to shape the future of cross-border payments at a hyper-growth company.

🎯 What You'll Do

• Drive customer success and achieve account-specific growth targets
• Develop strategic relationships with key stakeholders
• Partner with sales and delivery teams for smooth handoffs
• Monitor service performance and manage escalations

📋 Requirements

• 5+ years experience in Account Management or Customer Success
• Mandarin proficiency for managing Mandarin-speaking clients
• Understanding of financial, banking, or payments industries
• Experience working in a fast-paced, dynamic environment

✨ Nice to Have

• Familiarity with CRM tools like Salesforce
• Experience in cross-sell and upsell sales motions

🎁 Benefits & Perks

• 🚀 Record revenue and growth at a Series E fintech
• 🌍 Global impact with operations in 14+ markets
• 💡 Innovative culture shaping the future of payments
• 🤝 Collaborative teams across product, compliance, and sales