💼 About This Role

You'll design AI-driven voice agents for the healthcare sector, bridging clinical operations and conversational AI. You'll map complex health plan constraints into voice agent scripts and ensure clinical safety. This role offers a chance to impact patient care with cutting-edge technology.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts.
• Translate business workflows into engaging voice interactions.
• Write and refine dialogue flows for voice AI agents.
• Test and ensure clinical safety and compliance of agents.

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments.
• Expertise in member journeys and clinical operations.
• Experience in conversation design and content creation.
• Proven ability to deliver high-quality output in fast-paced settings.

✨ Nice to Have

• Strong communication skills to translate clinical needs to technical specs.
• Experience in healthcare AI projects.
• Knowledge of agile development methodologies.

🎁 Benefits & Perks

• 🏖️ Flexible remote work
• 🩺 Healthcare AI expertise
• 💡 Cutting-edge technology
• 🤝 Collaborative environment
• 📈 Professional development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min