Tech Stack

Description

You will oversee ticket selling staff, resolve customer service issues, troubleshoot ticketing software, and supervise guestlist and night-of-show operations at live events.

Requirements

• 3 years of related work experience
• Strong computer skills, proficiency in MS Office (Word, Excel, Outlook)
• Excellent written, listening, and verbal communication skills
• Experience in a supervisory role
• Flexible schedule including nights, weekends, and holidays

Responsibilities

• Supervise ticket sellers and advise staff as needed
• Train ticketing staff and assist with scheduling
• Reconcile credential inventory and equipment each shift
• Resolve customer service complaints and troubleshoot software/POS issues
• Review show builds for pricing and date accuracy; coordinate with marketing