Tech Stack

Description

You will act as a trusted advisor to customers, ensuring they achieve success and increase utilization of Mitratech's applications. This role focuses on proactive customer contact, training, and driving adoption throughout the customer lifecycle, collaborating with cross-functional teams to deliver value.

Requirements

• Desire to learn and become a subject matter expert in Mitratech solutions
• Ability to manage multiple critical projects simultaneously
• Working knowledge of Google Suite, Salesforce.com, and Microsoft products
• Excellent interpersonal and professional communication skills
• Excellent English verbal and written communication skills

Responsibilities

• Represent Mitratech to strategic customers through regular communication
• Collaborate with cross-functional teams to execute on customer needs
• Proactively drive end-user adoption through product-focused meetings
• Track and document customers' success measurements and demonstrate value
• Maintain regular cadence with sales and account management on customer insights