2h ago
Senior Staff Project Lead, Customer Experience
New York, NY
full-timeseniorInvestment Management Software
Description
You will lead end-to-end implementations of Ridgeline's enterprise cloud software for investment management clients, engaging cross-functional teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery. You'll manage timelines, budgets, and quality while leveraging cutting-edge technologies like AI tools to elevate the client experience.
Requirements
- Bachelor's degree in Finance, Business, CS, IT, or related field
- 10+ years leading enterprise software implementations for investment management clients
- Deep understanding of investment management workflows
- Strong command of project management methodologies
- Exceptional organizational and proactive problem-solving skills
Responsibilities
- Lead end-to-end customer implementations of Ridgeline's enterprise platform
- Define project scope, allocate resources, and develop execution plans
- Establish and maintain strong communication with customer stakeholders
- Identify, assess, and mitigate risks across cross-functional teams
- Manage project budgets and schedules with precision
0 views 0 saves 0 applications