1h ago

Associate Director, Strategic Operations

New York (Hybrid)
full-timedirector Hybridmental healthcare

Description

You will drive operational rigor, scalability, and gross margin expansion by leading cross-functional initiatives, optimizing unit economics, and building durable systems for long-term profitability. This role is execution-oriented, focusing on improving efficiency and performance within the core business.

Requirements

  • 4-6 years in consulting, investment banking, corporate strategy, or strategic operations; top-tier consulting preferred
  • 1+ years operating experience at a high-growth or scale-stage company
  • Demonstrated experience leading complex cross-functional programs
  • Proven track record driving operational or cost-efficiency initiatives tied to financial outcomes
  • Understanding of AI tools applied to manual processes and ability to evaluate ROI

Responsibilities

  • Lead strategic operational efficiency initiatives to diagnose and solve workflow and system inefficiencies
  • Identify and evaluate AI and automation opportunities to improve operational efficiency
  • Translate margin targets into actionable initiatives with clear owners and KPIs
  • Own complex cross-functional programs across Operations and adjacent teams
  • Establish governance structures, milestones, and success metrics for timely delivery
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