🛠 Tech Stack

💼 About This Role

You'll manage inbound and outbound calls to resolve customer concerns and build trusting relationships with clients. You'll ensure customer satisfaction while keeping records and following communication procedures.

🎯 What You'll Do

• Manage inbound and outbound calls
• Resolve customer concerns effectively
• Build sustainable relationships with customers
• Keep records of customer interactions

📋 Requirements

• At least 1 year experience as a Customer Service Representative
• English communication skills at B2 level or higher
• Experience with CRM and VoIP technologies
• Proficiency in MS Office and Google Calendar

✨ Nice to Have

• Experience with desktop sharing and cloud services
• Proactive and detail-oriented mindset

🎁 Benefits & Perks

• 💰 Performance Incentives
• 🏠 100% Work-From-Home
• 📚 Paid Training
• 📈 Career Growth Opportunities
• 🎉 Fun Work Environment

🚩 Heads Up

• Salary is per month, not annual; low pay for US hours
• Generic job description until final interview
• Requires personal computer with specific specs