💼 About This Role

You'll manage key commerce and retail media clients like Walmart Connect and Kroger Precision Marketing. Your core impact is driving revenue growth and ensuring customer success through strategic partnerships and product expertise. This role offers the chance to shape a high-growth commerce media practice within a stable public company.

🎯 What You'll Do

• Manage a portfolio of high-spend commerce and retail partners.
• Identify growth opportunities and create multi-quarter account plans.
• Meet or exceed revenue targets while ensuring outstanding customer experience.
• Collaborate with product and engineering teams to define business goals and success metrics.

📋 Requirements

• 5+ years in Customer Success in digital commerce or retail environments.
• Familiarity with e-commerce platforms and digital commerce dynamics.
• Experience growing and managing a team.
• Bachelor's degree in a related field.

✨ Nice to Have

• Start-up mindset with success in fast-paced environments.
• Executive-level communication skills.
• Operational and process development expertise.

🎁 Benefits & Perks

• 🏖️ Unlimited DTO (Discretionary Time Off) in the US
• 🏥 Healthcare, dental, and vision insurance
• 💻 Reimbursement for mobile and in-office perks (catered lunches, fully stocked pantries)
• 🚆 Commuter benefits
• 💰 Physical and financial wellness programs

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone screen with recruiter· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview with stakeholders· 60 min