19h ago

Account Manager

Brooklyn, NY

$120k-$200k / year

full-time

๐Ÿ’ผ About This Role

You'll manage 125-150 top digital creators on Whop, each doing $50k+/month in revenue. You'll ensure 100% logo retention and drive 120% Net Revenue Retention (NRR) quarterly. This role reports to the Head of Account Management and is based in our Brooklyn office.

๐ŸŽฏ What You'll Do

  • Manage a book of 125-150 top creators
  • Own Slack Connect channels with creators
  • Conduct kickoff calls and strategy check-ins
  • Feed product insights to engineering team

๐Ÿ“‹ Requirements

  • Experience in coaching, course, agency, or e-com space
  • Proven ability to manage high-value relationships
  • Fast responsiveness with sub-5-minute SLA
  • Fixer mentality to hunt down solutions

โœจ Nice to Have

  • Previously built an online business (Discord, dropshipping, agency)
  • Enterprise account management experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Base salary $120,000 + up to $200,000 OTE
  • ๐Ÿ–๏ธ Unlimited PTO with full health/vision/dental
  • ๐Ÿ” $12,000 annual UberEats credits for weekday lunches
  • ๐Ÿ  $9,000 annual rent subsidy for living near office
  • ๐Ÿ’ช Equinox gym membership and Citi Bike membership

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Final Roundยท 60 min
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