19h ago
Account Manager
Brooklyn, NY
$120k-$200k / year
full-time
๐ผ About This Role
You'll manage 125-150 top digital creators on Whop, each doing $50k+/month in revenue. You'll ensure 100% logo retention and drive 120% Net Revenue Retention (NRR) quarterly. This role reports to the Head of Account Management and is based in our Brooklyn office.
๐ฏ What You'll Do
- Manage a book of 125-150 top creators
- Own Slack Connect channels with creators
- Conduct kickoff calls and strategy check-ins
- Feed product insights to engineering team
๐ Requirements
- Experience in coaching, course, agency, or e-com space
- Proven ability to manage high-value relationships
- Fast responsiveness with sub-5-minute SLA
- Fixer mentality to hunt down solutions
โจ Nice to Have
- Previously built an online business (Discord, dropshipping, agency)
- Enterprise account management experience
๐ Benefits & Perks
- ๐ฐ Base salary $120,000 + up to $200,000 OTE
- ๐๏ธ Unlimited PTO with full health/vision/dental
- ๐ $12,000 annual UberEats credits for weekday lunches
- ๐ $9,000 annual rent subsidy for living near office
- ๐ช Equinox gym membership and Citi Bike membership
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Final Roundยท 60 min
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