🛠 Tech Stack

💼 About This Role

You'll manage service orders and parts coordination for a leading appliance retailer in Western Canada. Your work ensures accurate information flow and timely order fulfillment to support operational efficiency and customer satisfaction.

🎯 What You'll Do

• Process parts orders and coordinate with suppliers
• Manage service tickets via Zendesk and Outlook
• Communicate with customers on status updates
• Train new team members on data entry procedures

📋 Requirements

• Administrative experience
• Customer service experience
• Proficiency in data entry with accuracy
• Experience with parts ordering

✨ Nice to Have

• Experience with Zendesk or similar ticketing systems
• Familiarity with appliance parts identification

🎁 Benefits & Perks

• 🏥 Extended Health Benefits
• 💰 Merit Performance pay
• 🧢 PPE Allowance
• 🏷️ Generous employee discounts
• 📈 Career Development Programs

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 1 week