about 3 hours ago

Senior Manager, Customer Supply Chain Manager - Walmart

New York, NY

$118,000-$147,500 / year

full-timeseniorconsumer goods

Tech Stack

Description

You will lead end-to-end supply chain operations for Walmart, including forecasting, replenishment, in-store execution, and chargeback mitigation. You will work cross-functionally to ensure products flow seamlessly to shelves and digital carts, driving best-in-class availability and OTIF performance.

Requirements

  • 5+ years in retail operations, customer supply chain, or supply chain management
  • Strong understanding of Walmart tools (Luminate, Retail Link, Nova, Item 360, Aspen, SupplierOne, Scintilla, etc.)
  • Deep knowledge of forecasting, replenishment, demand/supply planning, store operations, inventory management, and logistics
  • Skilled at managing large datasets and using Excel, analytics tools, or AI tools
  • Highly organized project manager with ability to prioritize and lead through ambiguity
  • Strong communicator capable of translating complex analytics into simple operational actions
  • Comfortable collaborating cross-functionally and with external partners
  • Self-starter who thrives in a fast-paced environment

Responsibilities

  • Lead Walmart forecasting and replenishment across all brands
  • Manage weekly CPFR processes and conduct replenishment analyses
  • Own event management forecasting, new item launches, and end-of-life transitions
  • Serve as go-to expert on Walmart operational processes (fulfillment, warehousing, transportation, etc.)
  • Own OTIF and operational KPI tracking and lead chargeback mitigation
  • Act as primary point of contact for Walmart replenishment managers
  • Develop reporting, dashboards, and operational scorecards
  • Identify process gaps and build strategic roadmaps for improvement
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