about 3 hours ago
Senior Manager, Customer Supply Chain Manager - Walmart
New York, NY
$118,000-$147,500 / year
full-timeseniorconsumer goods
Tech Stack
Description
You will lead end-to-end supply chain operations for Walmart, including forecasting, replenishment, in-store execution, and chargeback mitigation. You will work cross-functionally to ensure products flow seamlessly to shelves and digital carts, driving best-in-class availability and OTIF performance.
Requirements
- 5+ years in retail operations, customer supply chain, or supply chain management
- Strong understanding of Walmart tools (Luminate, Retail Link, Nova, Item 360, Aspen, SupplierOne, Scintilla, etc.)
- Deep knowledge of forecasting, replenishment, demand/supply planning, store operations, inventory management, and logistics
- Skilled at managing large datasets and using Excel, analytics tools, or AI tools
- Highly organized project manager with ability to prioritize and lead through ambiguity
- Strong communicator capable of translating complex analytics into simple operational actions
- Comfortable collaborating cross-functionally and with external partners
- Self-starter who thrives in a fast-paced environment
Responsibilities
- Lead Walmart forecasting and replenishment across all brands
- Manage weekly CPFR processes and conduct replenishment analyses
- Own event management forecasting, new item launches, and end-of-life transitions
- Serve as go-to expert on Walmart operational processes (fulfillment, warehousing, transportation, etc.)
- Own OTIF and operational KPI tracking and lead chargeback mitigation
- Act as primary point of contact for Walmart replenishment managers
- Develop reporting, dashboards, and operational scorecards
- Identify process gaps and build strategic roadmaps for improvement
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