1d ago

Senior Manager, Operations

Boulder, Colorado, United States; Chicago, Illinois, United States; New York, NY, United States

$130k-$160k / yearest.

full-timeseniore-commerce

💼 About This Role

You'll lead weekly operations and special projects for The Pets Table, a new brand within HelloFresh. Your core impact will be managing fulfillment, logistics, and tech enablement to optimize costs and on-time delivery. You'll have the unique opportunity to operate in a startup environment with the backing of a large organization, driving rapid growth in the pet food industry.

🎯 What You'll Do

  • Manage key weekly operations to ensure timely box delivery.
  • Own carrier network strategy to optimize cost and performance.
  • Develop and execute cross-functional project plans with milestones.
  • Lead continuous improvement projects and prototype new systems.
  • Partner with COO on new product and operations initiatives.

📋 Requirements

  • Bachelor’s Degree in Business or related field.
  • At least 5 years of related work experience in operations or data analytics.
  • Experience working in operational areas like manufacturing or retail.
  • Strong data and analytical skills with ability to analyze large data sets.

✨ Nice to Have

  • Management or operations consulting experience.
  • Experience establishing and executing operational processes.
  • Proven ability to manage complex projects in a hands-on environment.

🎁 Benefits & Perks

  • 🏖️ Startup autonomy with corporate backing
  • 💰 Competitive salary and equity opportunities
  • 📈 Career growth in a high-growth venture
  • 🏢 Flexible work locations across multiple US cities
  • 🐾 Pet-friendly culture and product discounts

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Technical/Operations Case Study· 60 min
  4. 4Final Round with COO· 45 min

🚩 Heads Up

  • Role mixes operations and product management without clear separation
  • List of desired traits is extremely long and includes contradictory expectations (e.g., 'bold' and 'customer-focused')
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