20h ago
Marketplace Operations Associate
Remote, USA; Austin, TX preferred
โจ $55k-$85k / yearest.
full-timemid Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll build and run clinician scheduling operations for a virtual care platform, owning the function that determines clinician activity and coverage. Your core impact is increasing available hours across the network by closing scheduling gaps and making processes scalable. This role stands out for real ownership of outcomes, not tasks.
๐ฏ What You'll Do
- Own weekly clinician scheduling performance to increase available hours
- Proactively collect and validate clinician availability to match demand
- Analyze utilization and earnings trends to identify performance gaps
- Manage day-of scheduling adjustments including callouts and coverage shifts
๐ Requirements
- 2โ4 years in operations, consulting, or high-growth environment
- Data-driven with daily spreadsheet use and metrics-driven action
- Experience building dashboards or reports using BI tools
- Strong communication skills for direct clinician engagement
โจ Nice to Have
- Experience with contingent or contractor workforces
- Experience with AI and automation tools like Claude Code
- Exposure to healthcare or marketplace models
๐ Benefits & Perks
- ๐๏ธ Remote-first work environment
- ๐ฐ Competitive contract pay (1099)
- ๐ Ownership of a critical operational function
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Phone Interviewยท 60 min
- 3On-site Interviewยท 3 hours
๐ฉ Heads Up
- Role is a 1099 contract but listed as full-time with 40 hours/week
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