20h ago

Marketplace Operations Associate

Remote, USA; Austin, TX preferred

โœจ $55k-$85k / yearest.

full-timemid Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll build and run clinician scheduling operations for a virtual care platform, owning the function that determines clinician activity and coverage. Your core impact is increasing available hours across the network by closing scheduling gaps and making processes scalable. This role stands out for real ownership of outcomes, not tasks.

๐ŸŽฏ What You'll Do

  • Own weekly clinician scheduling performance to increase available hours
  • Proactively collect and validate clinician availability to match demand
  • Analyze utilization and earnings trends to identify performance gaps
  • Manage day-of scheduling adjustments including callouts and coverage shifts

๐Ÿ“‹ Requirements

  • 2โ€“4 years in operations, consulting, or high-growth environment
  • Data-driven with daily spreadsheet use and metrics-driven action
  • Experience building dashboards or reports using BI tools
  • Strong communication skills for direct clinician engagement

โœจ Nice to Have

  • Experience with contingent or contractor workforces
  • Experience with AI and automation tools like Claude Code
  • Exposure to healthcare or marketplace models

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Remote-first work environment
  • ๐Ÿ’ฐ Competitive contract pay (1099)
  • ๐Ÿ“ˆ Ownership of a critical operational function

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Technical Phone Interviewยท 60 min
  3. 3On-site Interviewยท 3 hours

๐Ÿšฉ Heads Up

  • Role is a 1099 contract but listed as full-time with 40 hours/week
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