🛠 Tech Stack

💼 About This Role

You'll assist patrons with ticket distribution and provide venue and event information for AEG Presents at New York venues. You'll use ticketing software, handle payments, reconcile sales, and support the Box Office Manager. This role is ideal for someone with event experience looking to grow in live entertainment.

🎯 What You'll Do

• Assist customers with ticketing software and ticket purchases via cash, credit, vouchers.
• Manage will call and guest list; check IDs and distribute tickets.
• Resolve issues and escalate concerns to management.
• Answer telephone inquiries about show and ticket information.

📋 Requirements

• High school diploma or equivalent
• 1-2 years of related work experience
• Cash handling and credit card payment experience
• Proficiency in Microsoft Office (Excel and Word)

✨ Nice to Have

• Experience in events and music industry knowledge
• Previous experience with venue ticketing platform

🎁 Benefits & Perks

• ⚕️ Health benefits (ACA qualification for part-time)

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Online application· 15 min
2. 2Phone screen· 30 min
3. 3In-person interview· 45 min