🛠 Tech Stack

💼 About This Role

You'll triage production bugs, communicate with customers and internal teams, and fix issues directly when possible. Your core impact is reducing incident resolution time and improving system reliability.

🎯 What You'll Do

• Own production bug intake and triage
• Ship fixes in Python/TypeScript/JavaScript
• Create high-quality tickets with clear STRs and context
• Participate in on-call and alert rotations

📋 Requirements

• BS in CS or equivalent experience
• Comfort reading and writing Python, TypeScript, and JavaScript
• Strong debugging instincts to isolate variables and reproduce issues
• US citizenship or permanent resident status

✨ Nice to Have

• Experience with generative AI or voice agents
• Experience with web APIs and auth
• Familiarity with monitoring tools like Sentry, Datadog, Grafana

🎁 Benefits & Perks

• 🏖️ Unlimited PTO with required minimums
• 🏥 Full medical/dental/vision coverage
• 💰 401(k) retirement plan
• 💻 Laptop and equipment provided
• 📚 Professional development stipend

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical assessment· 60 min
3. 3Hiring manager interview· 45 min