🛠 Tech Stack

💼 About This Role

You'll own Net Revenue Retention for a $5M-$10M+ portfolio in a high-impact SaaS business. You'll drive expansion and retention as part of a rebuild phase, shaping playbooks and processes from the ground up. This role offers autonomy and accountability like a business owner.

🎯 What You'll Do

• Own NRR and deliver against expansion, renewal, and retention targets
• Identify up-sell and cross-sell opportunities and close them
• Build and maintain a 3-4x expansion pipeline against quota
• Manage renewals, mitigate churn, and execute recovery plans

📋 Requirements

• 4–8+ years in mid-market SaaS Account Management or Sales
• Proven track record of independently closing expansion deals
• Revenue ownership experience (NRR, expansion, or renewals)
• Commercial acumen and negotiation skills

✨ Nice to Have

• Experience in a rebuild or transformation environment
• Transportation Management Systems or last-mile logistics tech
• Daily use of AI in customer-facing workflows

🎁 Benefits & Perks

• 🌍 100% Remote and Global
• 🕒 Flexible Work Environment
• 📈 Dedicated Growth Path
• 🛠️ Access to Leading Tools and Technology
• 🎉 Engaging Community Activities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min